Get Your Multi-Unit Operations Humming

MOST SESSIONS ARE NOW FULLY BOOKED
A few places are still available in the Franchisee Workshop.

Multi-unit franchising, where a franchisee runs two or more units, is one of the hottest trends in franchising today.

If you are a franchisor this is your opportunity to get up to speed on how to use multi-unit franchising to promote system growth, reward productive franchisees and achieve operating efficiencies.

If you are a franchisee you will learn how to better manage your businesses to reduce stress and achieve greater control and profitability.

Here's How the Program Will Work

On Monday August 18th a National Forum on the theme, Driving Profitable Growth Through Multi-Unit Franchising, will be held in Brisbane for a select number of franchisors and multi-franchisees. The numbers will be limited to enable interaction and quality discussion on issues of mutual interest such as:

  • What are the real benefits and risks of multi-unit franchising?
  • What are the characteristics of successful and unsuccessful multi-unit franchisees?
  • When should a franchisor grant additional units to a franchisee?
  • How do successful multi-unit franchisees and franchisors structure their businesses?
  • What support systems are most useful to help multi-unit franchisees succeed?
  • Why do multi-unit franchisees fail and how can this be prevented?
  • What are the biggest challenges facing multi-unit franchisees and their franchisors and what can be done to overcome these?

Note, this combined franchisor and franchisee Forum is now full. We did our best to encourage people to register early and apoligise if you have missed out on a place.

On Tuesday August 19th, the day after the Forum, two dynamic events will be held simultaneously - a Masterclass for franchisors and a Workshop for multi-unit franchisees. The Franchisor Masterclass will be conducted by international expert, Dr Dave Hood. This event is also now fully booked.

The Franchisee Workshop will enable franchisees to discuss in depth with their peers what works for them in managing the people, technology, financial and operational issues they face in their multi-unit operations. To ensure this workshop remains focused and productive it will be facilitated by Debb Lowe from the Franchise Relationships Institute. There are still a few places for franchisees in this workshop.

Toward the end of Tuesday’s sessions franchisors and franchisees will come together to share some of the big ideas to emerge on what helps to drive profitable growth through multi-unit franchising.

Franchisee and Franchisor Forum
Monday August 18th 2008
FULLY BOOKED OUT
Franchisor
Masterclass
Tuesday August 19th
FULLY BOOKED OUT
Franchisee
Workshop
Tuesday August 19th
PLACES STILL AVAILABLE
Presentations, research findings, discussions, panels, and case studies from successful multi-unit franchisees and franchisors. Listen, learn and have your say. An interactive day with Dr Dave Hood, President of the USA's iFranchise Group, on how to structure and support a successful multi-unit franchising program. A practical day of group learning where multi-unit franchisees from different systems can talk with each other on what works and why. Facilitated by Debb Lowe.
Who’s It For Who’s It For Who’s It For
  • Franchisor executives responsible for supporting multi-unit franchisees.
  • Multi-unit franchisees, especially those with more than two units.
  • Franchisors and franchisees about to embark on the multi-unit journey.

SORRY THE FORUM IS NOW FULL.

  • Franchisor executives responsible for establishing or supporting multi-unit operations.

WE APOLOGISE BUT THE FRANCHISOR MASTERCLASS IS NOW FULLY BOOKED. WE LIMIT NUMBERS TO MAINTAIN HIGH QUALITY INTERACTION.

  • Multi-unit franchisees with two or more units who want to learn how to make more money and have a better life.
Forum Program — Monday August 18th

Discussions

9.00am

“Challenges and Barriers to Profitable Growth Through Multi-Unit Franchising”

Round table discussions with all participants.

Presentation

9.30am

“Multi-Unit Franchising in the USA – Trends and Lessons”

Dr Dave Hood, President, iFranchise Group, one of the USA’s most respected franchise advisors.

Presentation

10.00am

“The Australian Experience – Trends, Opportunities, Risks”

Rod Young, Chairman, DC Strategy, one of Australia’s most respected franchise advisors.

Open Forum

10.30am

Questions from the floor to Dave and Rod

Facilitated by Debb Lowe, Franchise Relationships Institute.

11.00am Morning Break

Franchisee Panel

11.30am

“Driving Profitable Growth Through Multi-Unit Franchising”

Sharon Hasaballah, Jim's Mowing. Sharon and her husband, John, won this year's Franchisee of the Year out of 2,700 other franchisees. She currently operates six franchise territories.

Peter Hartman, Pack & Send. Peter is the current Franchisee of the Year with Pack & Send, who are of course the current FCA Franchise System of the Year. He runs three stores.

Jeff Sutton, Snooze. Jeff is one of Australia’s longest standing multi-unit franchisees with 20 years experience running multiple franchised stores.

Ben Old, Subway. Ben is a leading multi-unit Subway franchisee with six stores. He also sits on Subway’s International Marketing Board.

Open Forum

12.30pm

Questions to Franchisee Panel

Facilitated by Debb Lowe.

1.00pm Lunch

Multi-Unit Franchisee Case study

1.45pm

Growing a Multi-Unit Enterprise Through Joint Ventures

Mark Maumill, Banjo's. Mark will explain how he has been growing a cutting edge multi-unit operation in Tasmania using innovative joint venture relationships.

Franchisor Case Studies

2.00pm

“Driving Profitable Growth Through Multi-Unit Franchising”

Denis McFadden, Managing Director, Just Cuts, where over 70% of franchisees are multi-unit operators.

Glen Simmons, NSW Operations Manager, McDonald’s, who run one of Australia’s most sophisticated multi-unit operations.

Julie Bromley, National Training Manager, Retail Food Group, who run three large franchise networks (Brumby's, Donut King and Michel's) with a significant and growing proportion of multi-unit franchisees.

John O’Brien, Managing Director, PoolWerx, who have tried several innovative programs to encourage multi-unit ownership.

Open Forum

3.00pm

Questions to the Franchisor Panel

3.30pm Afternoon Break

Facilitated Round Tables - go to the topic of interest to you

4.00pm
  • Measuring operational and financial performance to ensure you stay on top of things.
  • Running peer support groups for multi-unit franchisees to encourage learning and sharing.
  • Issues for franchisors to consider when offering additional units to franchisees.
  • Financing options and considerations for franchisees when expanding.
  • Improving the quality of field support to multi-unit franchisees and their managers.
  • Leadership issues for a franchisee when making the jump to multi-unit operations
  • Leadership issues for a franchisor when moving to multi-unit operations.
  • People management incentive structures for managers and staff in multi-unit operations.
  • Using technology to enhance performance in multi-unit operations.

Feedback

5.00pm

Reporting Back

Five minute wrap up from each group.

Close

5.30pm

Close of Formal Program

5.15pm–6:30pm Networking Drinks and Snacks

How to Register for the Forum or Franchisee Workshop

The Forum and Franchisor Masterclass are now booked out. There are a few places left in the franchisee workshop.

Franchisees that are members of the Franchise Council of Australia are eligible for a discount.

Because the event is limited in size and specifically for franchisors and multi-unit franchisees the organisers reserve the right to restrict registrations without disclosing reasons, in which case a full refund will be given.

About FRI’s Forums

The Franchise Relationships Institute (FRI) has a tradition of running high quality learning events on hot topics relevant to the success of franchisors and franchisees. Feedback is always positive because:

  • We research our topics to ensure they are relevant.
  • Over 90% of participants are practicing franchisors or franchisees.
  • Presenters are leading practitioners who know what they are talking about.
  • We ensure there is a lot of two-way interaction between presenters and participants.

We look forward to your participation.

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