Our Foundation Field Manager Bootcamp is a practical, interactive professional development program for field managers. It delivers essential knowledge and skills that enables field managers to maximise the value they deliver to franchisees and to do their challenging and important work with confidence.
Field managers have a challenging role working at the front line of the business, balancing the needs of franchisees with the requirements of the franchisor. The Foundation Field Manager Bootcamp will give them a boost of confidence, clarity and inspiration to reignite their passion for their role as well as equipping them with a powerful set of tools and strategies for improving franchisee engagement, profitability and brand alignment.
How it is conducted?
The Foundation Field Manager Bootcamp is conveniently conducted using the Zoom platform over five separate two-hour sessions, spread over two weeks. Participants are expected to engage fully in all sessions with their camera and microphone on. There are also some personal reflection exercises to be completed between sessions. Sessions include a presentation of concepts and breakout discussion groups. Discussion notes are often circulated back to participants who are also encouraged to maintain an action learning plan that captures key insights and commitments. Places are limited to maintain an interactive, high-quality learning environment.
What will you learn?
Here’s what you will learn and experience:
Models on the psychology of the franchise relationship.
Processes to deliver effective face to face and virtual field visits.
Group discussions to share best practice on hot topics.
Real-life case studies on how to resolve difficult situations.
Techniques for managing difficult conversations.
Coaching tools for improving motivation and performance
The Franchise Council of Australia has accredited the Foundation Field Manager Bootcamp as part of their Certified Franchise Executive Program [CFE] with 320 education credits for CFE registrants.
Who leads the program?
The program is led by experienced FRI facilitators with real-world franchise operations experience.
Program Learning Resources:
Resources: As part of the program participants receive:
A copy of the Franchisors Guide to Improving Field Visits ebook
A personalised Field Manager Diagnostic Report
A personalised DISC Behavioural Styles Report
A comprehensive learning journal containing models and resource materials
To keep the learning alive and maximise retention, participants will be asked to complete a small amount of pre-reading between sessions.
" Really enjoyed it. The hints and tips were very useful and the sessions were so positive. My only qualm is that it ended so soon."
Peter M, Specsavers.
"It was very engaging and well-executed technically and covered off all aspects of the Field Manager role. Also, the virtual format worked well because of the variation of subjects, and the way it focused our attention and enabled us to take in information. "
Wilco V, Chevron.
"Loved the linking theory into practice, and the breakout sessions were fantastic. The content and the way it was delivered has given me the opportunity to implement positive change in my everyday work."
Benjamin H, Chevron.
"The content and how it was delivered by the FRI team was excellent. It also provided me with the opportunity to meet people from different organisations and learn their views. "
Devesh H, Australia Post.
"Great content. I now have a toolbox of resources and processes to pull from. I would definitely recommend this program."