FRI’s 2019 Franchisor Excellence Masterclass was a sell-out with 60 franchisor leaders attending from 35 quality brands. Our mission was to create a collaborative culture where participants and expert presenters would share evidence-based insights that create franchising excellence. Feedback from participants indicates we achieved our goal with them giving the program a 90% satisfaction and an NPS of +79. Thanks to our Program Partners and invited experts such as Josie Thomson, Brian Walker and Pete Burdon.
For the past 10 years, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.
These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.
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