As you review the backgrounds of our talented team, you’ll see they come from a mixture of psychological science and franchising practice. In addition to their professional training and experience, you’ll also find a refreshing quality of genuine commitment, care and enthusiasm for the work they do.

Greg Nathan

Founder and Director

Greg is a business psychologist and has been recognised globally for his pioneering educational and research work to support the franchising sector. He is the recipient of the Franchise Council of Australia’s (FCA) inaugural National Contribution to Franchising Award, an inductee into the FCA Franchising Hall of Fame, and recipient of the International Franchising Association’s (IFA) Crystal Compass Award for Outstanding Leadership in Franchising. Greg is a dynamic educator and is regularly invited to deliver keynote addresses at franchise sector conferences around the world. He brings a pragmatic perspective to his presentations, having been a multi-unit franchisee and a senior franchisor executive. Greg is also the author of five best-selling franchising books, including Profitable Partnerships, and has developed a number of groundbreaking models such as The Franchise E-Factor.

As Greg is a passionate blues musician and collector of stringed instruments, he often finds ways to incorporate a bit of music into his educational sessions.

John Cooksey

CEO
John’s background in franchising, consulting and psychology make him an ideal CEO for FRI. In addition to his international leadership experience with Yum! Brands, KFC and Pepsico, he is a qualified performance psychologist and has been a senior consultant with the Gartner Group. John also understands the challenges of small business having started a number of businesses in healthcare and recruitment.
While John is a hell of a nice guy, we are careful not to get on his bad side as he has a black belt in Martial Arts!

Katrina Vo

COO

Kat is our go-to girl for all aspects of the business, especially our business systems. As with many of the FRI team, Kat has an undergraduate degree in psychology and is nicely grounded in her approach to work and life due to her real-world experience helping her family with various businesses from a young age. You’ll find her a delight to work with.

When Kat is not busy keeping our systems humming, you’ll find her enjoying fine food or putting her natural planning skills to work organising sports activities for her friends.

Ree-Anna Chatman

Psychologist and Client Relationship Manager

Ree-Anna is a registered psychologist with extensive experience working with hundreds of franchise brands. She has a deep insight into what drives healthy franchise relationships, and is an engaging facilitator with a knack of connecting with both franchisor and franchisee audiences. Ree-Anna ensures the needs of our clients are properly understood and that we have all bases covered.

Speaking of bases, Ree-Anna is also a State Level Softball Coach with a keen interest in applying the principles of sports psychology to business success.

Dr Nicole Simpson

R&D Consultant

Nicole is one of the longest long-standing members of the FRI team, and has worked across all areas of the business. After completing her honours degree in psychology, she decided to pursue a career in medicine and is now also a qualified medical practitioner. Nicole puts her big brain to work helping our Founder to improve our various assessment tools and training programs.

Nic is also an accomplished musician who plays the French Horn in various orchestras and bands.

David Thorpe

Survey Manager

David leads the survey division of FRI. He comes from a market research background and has conducted quantitative and qualitative research for many international brands. He holds a Masters in Management (Marketing) and a Masters in Business (Research).

Self-diagnosed as being addicted to learning, David is constantly researching and studying to build his skills, especially in programming, psychological sciences and written communication.

Ann Nathan

Publications Director

Ann has a degree in English literature and for many years worked as a Research Fellow at Monash University’s Department of Higher Education. Ann oversees the dispatch of our publications, so if you are ordering books, chances are she will be looking after you.

Ann is the wife of our Founder, and loves to contemplate and complete crosswords and Sudoku puzzles.

Adrian Sunners and Kas Apostolidis

Finance Managers

Adrian and Kas are our finance guys who keep the cash flow running and ensure we stay on top of our numbers. We contract their services through their business, FinData.

We are also grateful to have the following people as part of our extended team of advisors and consultants:

Dr Gavin Didsbury and the team at Psych Press help to keep our Nathan Profiler and various franchise assessment tools up to date and reliably humming along.

Dr Stacey Parker, senior lecturer in psychology at the University of Queensland’s School of Psychology, helps us ensure our research is maintained at world-class standards.

Michael Burke, our accountant from Burke Advisory Chartered Accountants, ensures our financial and tax affairs are kept in tip-top shape.

Professor Chris Jackson, an international expert in the design and use of psychological tests, works with our R&D team on the development and validation of our assessment products.

Simon Fifield, Founder of Starting Block Lawyers, who’s got our back when it comes to our legal and Intellectual Property needs.

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