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Welcome to FRI. We are known by franchisors around the world as the place to come for information and tools to improve their franchise relationships. All our materials have been developed by business psychologists and franchise professionals to ensure they are relevant and effective. Enjoy browsing, and we look forward to being of service.
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4 September 2020
Imagine you are in a small yacht, gliding across a calm bay with a gentle breeze behind you, the sun sparkling on the water. While your boat has a little rot in the hull and some small holes in the sails, under these pleasant conditions this is not a problem. But what if a storm … Continue reading Resolving a Strained Relationship
13 August 2020
In this, my 200th Tip, I reflect on a few turning points in my work, and three people that have had a significant impact on my thinking. I hope you enjoy it. It was a sunny Autumn morning in 1980 when, as a 25 year-old psychology student, I had the good fortune to spend the day with a … Continue reading Striving for Excellence
30 July 2020
The 19th century French neurologist, Guillaume Duchenne, was the first scientist to systematically document the ways in which the human face portrays emotions. His findings on the automatic facial expression that occurs when we are genuinely pleased to see someone, led to the ‘Duchenne Smile’ being named after him. What makes this authentic smile different … Continue reading Seven Body Language Tips for Mask Wearers
For the past 10 years, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.
These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.
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