The ACE Franchisee Satisfaction Survey provides powerful insights into what franchisees care about
Welcome to FRI. We are known by franchisors around the world as the place to come for information and tools to improve their franchise relationships. All our materials have been developed by business psychologists and franchise professionals to ensure they are relevant and effective. Enjoy browsing, and we look forward to being of service.
The ACE Franchisee Satisfaction Survey provides powerful insights into what franchisees care about
Assessment tools developed by psychologists designed to identify the unique factors that drive success and satisfaction
From C-Level, to head office and field teams, these practical and relevant interactive training sessions are designed to drive network-wide engagement
Over the past 33 years FRI has conducted extensive research on what helps or hinders healthy franchise relationships, here's our story...
FRI was created to provide products and services that foster profitable partnerships between franchisors and franchisees.
We’d love to talk with you about how we can make a positive difference to your franchise network.
18 May 2023
I have just returned from speaking at a Convention on how leaders might benefit from applying greater Emotional Intelligence (EI) if they are to get buy-in to change and improve the well-being of their people. But the intelligence that seemed to be more on people’s minds at the convention was the Artificial Intelligence (AI) now … Continue reading The Psychopath We Should’ve Seen Coming
14 April 2023
This time of year has been one of reflection for people all over the world. In Australia, we had an Easter holiday break of four days to encourage rest, reflection and celebration. One of the greatest movies ever made Over the Easter break, I treated myself to one of my all-time favourite movies. I still remember … Continue reading The 7 Values That Guide Our Work
27 February 2023
Many years ago, while living in a student house, I shared a problem with a friend. He was a medical student with an interest in the deeper questions of life, and we often talked late into the night. After quietly listening to my woes, he told me a story that has stayed with me for … Continue reading The Farmer and the Horse
Since 1990, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.
These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.
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