The ACE Franchisee Satisfaction Survey provides powerful insights into what franchisees care about
Welcome to FRI. We are known by franchisors around the world as the place to come for information and tools to improve their franchise relationships. All our materials have been developed by business psychologists and franchise professionals to ensure they are relevant and effective. Enjoy browsing, and we look forward to being of service.
The ACE Franchisee Satisfaction Survey provides powerful insights into what franchisees care about
Assessment tools developed by psychologists designed to identify the unique factors that drive success and satisfaction
From C-Level, to head office and field teams, these practical and relevant interactive training sessions are designed to drive network-wide engagement
Franchise Relationships Founder Greg Nathan shares his insights on franchising and life
Over the past 31 years FRI has conducted extensive research on what helps or hinders healthy franchise relationships, here's our story...
FRI was created to provide products and services that foster profitable partnerships between franchisors and franchisees.
We’d love to talk with you about how we can make a positive difference to your franchise network.
12 February 2021
Having a Growth Mindset is a popular concept in business today, because of its relevance to helping people succeed in an environment of adversity and change. But I wouldn’t be surprised if you first heard about Growth Mindset from your kids, because it actually comes from the life’s work of a humble and dedicated educationalist. … Continue reading The Gift of a Growth Mindset
1 February 2021
There is a story about a philosopher who was always looking for fresh ways to pass important ideas onto his students. One morning, a student who was keen to impress his teacher said, “I have just come back from the market and want to tell you something I overheard some people saying about you.” The … Continue reading Three questions to protect your culture
21 December 2020
“It was the best of times, it was the worst of times.“ This opening line from Charles Dickens’, A Tale of Two Cities, sums up my past year. I am grateful for the loyalty of the FRI team, our suppliers, and the assistance provided by the Australian Government, which enabled us to keep going when most of our sales initially … Continue reading 10 Franchising Trends for the Year Ahead
For the past 10 years, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.
These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.
Sign up now to receive your regular free tip from one of the leading thinkers in the world of franchising.