The ACE Franchisee Satisfaction Survey provides powerful insights into what franchisees care about
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12 February 2021
Having a Growth Mindset is a popular concept in business today, because of its relevance to helping people succeed in an environment of adversity and change. But I wouldn’t be surprised if you first heard about Growth Mindset from your kids, because it actually comes from the life’s work of a humble and dedicated educationalist. … Continue reading The Gift of a Growth Mindset
1 February 2021
There is a story about a philosopher who was always looking for fresh ways to pass important ideas onto his students. One morning, a student who was keen to impress his teacher said, “I have just come back from the market and want to tell you something I overheard some people saying about you.” The … Continue reading Three questions to protect your culture
21 December 2020
“It was the best of times, it was the worst of times.“ This opening line from Charles Dickens’, A Tale of Two Cities, sums up my past year. I am grateful for the loyalty of the FRI team, our suppliers, and the assistance provided by the Australian Government, which enabled us to keep going when most of our sales initially … Continue reading 10 Franchising Trends for the Year Ahead
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