The world’s leading specialists in the psychology of franchising

This year I had the pleasure of inviting a Clown Doctor into our business to share his insights with our team on collaboration, performance skills and humour.

I arrived 15 minutes late due to an unrealistic back-to-back meeting schedule, ironic given the webinar was on solving work overload problems. But I was quickly in the groove, listening to Bob Pozen's wise words on improving productivity, delivered with the gentle cadence of a Leonard Cohen song.

If you run a business, a question you may be asking is “Where have all the people gone?” I’ve certainly been racking my brains as it doesn’t make sense that 20% of the workforce can simply vanish! Looking at the evidence, it seems there are three big drivers, separate from the often discussed reductions in immigration.