The ACE Franchisee Satisfaction Survey provides powerful insights into what franchisees care about
Welcome to FRI. We are known by franchisors around the world as the place to come for information and tools to improve their franchise relationships. All our materials have been developed by business psychologists and franchise professionals to ensure they are relevant and effective. Enjoy browsing, and we look forward to being of service.
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21 December 2020
“It was the best of times, it was the worst of times.“ This opening line from Charles Dickens’, A Tale of Two Cities, sums up my past year. I am grateful for the loyalty of the FRI team, our suppliers, and the assistance provided by the Australian Government, which enabled us to keep going when most of our sales initially … Continue reading 10 Franchising Trends for the Year Ahead
30 November 2020
Alfred Binet, a French scientist, invented the first intelligence test in 1905. Binet largely defined intelligence in terms of good judgment. He also believed that, rather than being fixed, good judgement can be developed. I share Binet’s passion for good judgement and believe it is one of the most important things in life, along with … Continue reading How to increase your intelligence
10 November 2020
Early in my professional career, I attended an impactful workshop with a wise old psychologist, the late Professor Oscar Mink. The first thing he told us with a fair degree of passion, and which has since been etched into my mind, was the importance of using models to help us understand the situations we often face in life. … Continue reading Professor Mink & The 3-Legged Stool
For the past 10 years, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.
These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.
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