The world’s leading specialists in the psychology of franchising

If you run a business, a question you may be asking is “Where have all the people gone?” I’ve certainly been racking my brains as it doesn’t make sense that 20% of the workforce can simply vanish! Looking at the evidence, it seems there are three big drivers, separate from the often discussed reductions in immigration.

One book I have particularly enjoyed rereading is The Just Prince, a thought-provoking tome I stumbled across while visiting South East Asia several years ago. This amazing book is a kind of combination of the Arabian One Thousand and One Nights, and Sun Tsu’s Art of War, and is based on an 800-year-old handbook on leadership called the Sulwan al-Muta’ Fi’ Udwan al-Atba, written by a Sicilian Islamic scholar, Ibn Zafar.

I was recently interviewed for a forthcoming book on the characteristics and mindset of top-performing franchisees. Because the discussion was relevant to anyone wanting to achieve greater success and satisfaction, I thought I'd share seven insights that emerged.