The Franchise E-Factor is a popular 6-stage model I created to explain the emotional journey franchisees move through in their relationship with their franchisor.
Our popular professional development programs are now primarily delivered using dynamic virtual formats. These comprise convenient 2-hour sessions to maximise engagement and information retention. Participants report 95% satisfaction due to the quality of the content and the use of interactive processes to keep everyone involved. We promise you:
FRI was created to provide products and services that foster profitable partnerships between franchisors and franchisees.
We’d love to talk with you about how we can make a positive difference to your franchise network.
5 May 2026
I have always believed that life is innately just – what goes around comes around, or as my dad used to say, “Every dog has its day.” Eastern philosophies call it Karma, a belief that we get what we deserve. It’s just a matter of when. But of course, our beliefs will always be tested. … Continue reading When Life Feels Unfair
Since 1990, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.
These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.
Sign up now to receive your regular free tip from one of the leading thinkers in the world of franchising.