As part of our mission to make a positive difference to the franchising sector, the FRI team are constantly engaging with the global franchising community and summarising important trends. These Positive Franchising Updates contain our insights, tips and research findings on how franchisors can create profitable partnerships.



The Best KPIs To Improve Franchisee Success

26 April 2023
The best franchisor teams maintain their focus on helping franchisees to succeed. Here are 15 KPIs that participants in our most recent Bootcamp use to keep their franchisees focused on the things that matter.

10 pearls of wisdom to improve the value of field visits

24 March 2023
Last month FRI's Founder, Greg Nathan, spoke with 60 franchise executives from the New England Franchise Association on how to improve the effectiveness of field visits. As part of the session, people shared a pearl of wisdom they'd love to pass on to a new field manager.

28 do’s and don’ts to build credibility with franchisees

19 January 2023
Credibility is vital if you want franchisees to listen to what you have to say. These tips were developed... where they workshopped the question "What helps or hinders credibility when meeting people for the first time?"

How to get franchisee buy-in to change

20 December 2022
These tips were collated from discussions by seasoned franchisor executives at FRI's recent Franchisor Executive Forum in Melbourne.

8 strategies to create an optimistic culture

28 October 2022
Greg Nathan's presentation at the Franchisor Executive Forum on How to Create an Optimistic Franchising Culture generated a lot of interest. He shared data from thousands of ACE Franchisee Satisfaction Surveys, which measures the extent to which franchisees are advocates for your franchise...

How to not bore people to death

6 October 2022
A highlight of the recent Franchisor Executive Forum was the quality of the round table discussions. We are often asked how we generate such high levels of engagement. With face-to-face meetings coming back, we thought we'd share our 10 strategies.

How to prevent your Franchise Advisory Council from going off the rails

16 September 2022
Franchise Advisory Councils are a great way to engage franchisees and benefit from their practical insights and experience. Here are seven tips to prevent these unintended consequences, based on discussions with senior franchisor executives at a past FRI Forum.

Bringing More Bounce to Your Franchising Culture

31 August 2022
FRI's Founder, Greg Nathan, gave away three hopper balls... at the recent Franchise Association of New Zealand (FANZ) Conference. The session was filled with practical tips for creating a positive, high-performance culture...

Five Franchisor Behaviours that Undermine Trust

31 August 2022
Our research team have reviewed comments from over 1,500 franchisees who did not believe their franchisor was trustworthy in its dealings. Here's what the data tells us are the five most frequently mentioned causes of mistrust by franchisees...

The Six Hot Franchising Trends and How to Address Them

12 August 2022
The following six trends have emerged from our research listening to senior franchisor leaders. We hope these stimulate constructive discussions within your franchisor team.

How to Maintain Resilience and Positivity

8 July 2022
These 14 practical tips came from a group of Vision Personal Training franchise partners (pictured above) who workshopped the question, “What helps to maintain resilience and positivity when running a business?” While meant for franchisees, these suggestions are relevant to all of us! #1. Identify and celebrate your successes and wins each week, no matter … Continue reading How to Maintain Resilience and Positivity

14 Tips That Drive Franchisee and Franchisor Success

2 June 2022
Each card contains fourteen powerful strategies that create profitable partnerships — seven for franchisors on one side and seven for franchisees on the other.

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