As part of our mission to make a positive difference to the franchising sector the FRI team are constantly engaging with the franchising community – hosting events, contributing to global franchising conferences, and conducting ongoing research programs.

Check out what we’ve been up to lately…

Category

Year

10 Tips for Managing Unhappy Franchisees: Positive Franchising Update Nov 2020

17 November 2020
The Franchise E-Factor has recently been a popular topic in our franchisor training programs. Developed by FRI’s Founder, Greg Nathan, the model describes six stages franchisees move through in their relationship with their franchisor, starting with GLEE where they put the franchisor on a pedestal. The FEE stage involves questioning the value they get for … Continue reading 10 Tips for Managing Unhappy Franchisees: Positive Franchising Update Nov 2020

How to deliver engaging virtual forums: Positive Franchising Update Nov 2020

10 November 2020
In 2010, we transitioned to a virtual business. This means the FRI team have been working from home for some time. So when much of the world was forced to go virtual in March, we were able to apply what we’d learned and quickly transition away from our face to face training. Over these past seven crazy months, we’ve conducted 146 virtual programs, ranging from … Continue reading How to deliver engaging virtual forums: Positive Franchising Update Nov 2020

What 100 leaders told us their franchisees want: Positive Franchise Update (Oct 2020)

12 October 2020
Last week Greg Nathan and the FRI team conducted a Franchisor Excellence Masterclass for 100 C-Level franchisor executives throughout South East Asia. As well the big brands such as McDonald’s, 7-Eleven and BNI, leaders of a number of healthy, growing networks participated.  As part of the program, we put the following question to them: “If you were to ask … Continue reading What 100 leaders told us their franchisees want: Positive Franchise Update (Oct 2020)

What the founder of 4000+ franchises told us: Positive Franchise Update (Sep 2020)

30 September 2020
Earlier this month, we were privileged to have Chuck Runyon, CEO and Co-Founder of Self Esteem Brands, join our C-Level Franchisor Forum as a guest mentor. Self Esteem Brands is the franchisor for Anytime Fitness, which now operates nearly 5,000 clubs in 35 countries. In a candid conversation, Chuck shared a number of strategies that … Continue reading What the founder of 4000+ franchises told us: Positive Franchise Update (Sep 2020)

FRI Facilitates CFE FranTogether Workshop

12 February 2020
Each year our Founder, Greg Nathan, supports the CFE program at the IFA Convention by conducting a full day workshop for franchisor on how to promote collaboration on their networks. This year Greg worked with franchise attorney, Brian Schnell, to provide a dynamic day of action learning, best practice sharing and research insights. FranTogether consistently receives some of … Continue reading FRI Facilitates CFE FranTogether Workshop

Franchisor leaders tackle 7 big challenges facing the sector

27 May 2019
FRI’s 2019 Franchisor Excellence Masterclass was a sell-out with 60 franchisor leaders attending from 35 quality brands. Our mission was to create a collaborative culture where participants and expert presenters would share evidence-based insights that create franchising excellence. Feedback from participants indicates we achieved our goal with them giving the program a 90% satisfaction and … Continue reading Franchisor leaders tackle 7 big challenges facing the sector

Healthy franchise culture workshops combat negativity

19 September 2018
The FRI team decided to do something positive in response to media criticism of the Australian franchising sector and the subsequent Parliamentary Inquiry.

Helping franchisees to drive sales at the local level

5 September 2018
Our CEO, Jewli Turier, delivered a presentation on “The State of Sales in the Franchising Sector” to a Franchise Council of Australia breakfast in Perth. The talk attracted a healthy mix of nearly 100 franchisees, franchisor executives and advisors. Jewli shared some of the findings from FRI’s latest research into how sales are tracking in … Continue reading Helping franchisees to drive sales at the local level

Conference was an “Excellent Opportunity to network and learn from others in franchising”

25 May 2018
On the 24th May, 180 participants from 76 brands attended this year’s National Franchise Operations Conference on “Driving Sales at the Local Level”. It was a jam packed program with more than 20 presenters sharing best practice and innovative new ideas for helping franchisees grow their sales. The bonus of the Conference each year is … Continue reading Conference was an “Excellent Opportunity to network and learn from others in franchising”

Franchisor Excellence Masterclass Gets NPS of +82

1 May 2018
Thanks and congratulations to the 60 senior franchisor executives who attended our two day Franchisor Excellence Masterclass on Monday 30th April and Tuesday 1st May. Many participants said it was the best franchising event they have ever been to, giving it an NPS score of +82. We restrict the numbers at our events to maintain … Continue reading Franchisor Excellence Masterclass Gets NPS of +82

Advanced Masterclass takes Field Managers to Next Level

8 March 2018
Field managers have a tough job. This Advanced Masterclass extends their thinking and abilities to handle the many complex business and interpersonal challenges they will face.

Franchisees and Franchisors Learn Together at Franchise Relations Summit

15 February 2018
We were proud to assist Jim Squire in organizing the Franchise Relations Summit at the 2018 IFA Convention. This included designing the program, briefing the 12 panelists and moderating the 3-hour program. A total of 250 people attended with 100% rating the session Good (23%) or Excellent (77%). Here’s some specific comments from the feedback … Continue reading Franchisees and Franchisors Learn Together at Franchise Relations Summit

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For the past 10 years, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.

These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.

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