As part of our mission to make a positive difference to the franchising sector, the FRI team are constantly engaging with the global franchising community and summarising important trends. These Positive Franchising Updates contain our insights, tips and research findings on how franchisors can create profitable partnerships.



Should franchisors and franchisees be friends?

7 July 2021
A common challenge for franchisor executives is when an overly friendly relationship with a franchisee goes pear-shaped. The franchise relationship can be fickle, and confusing, because it does have a personal, as well as a commercial and legal component.

The 40:60 rule for successful franchise meetings

25 June 2021
An important question we are often asked by franchisors, is how to make franchisee meetings and events more engaging. This includes virtual meetings, which continue to be the norm. Our first suggestion is to adopt the 40:60 rule, where franchisees are doing around 40% of the talking.

7 strategies to support mature franchisees

10 June 2021
Have you ever wondered why longer tenured franchisees can be wary of new franchisor executives bearing great ideas?

The power of the personal factor

28 May 2021
For a franchisee, business and personal life often blend together. While there are downsides to this, the upside is the commitment they bring to looking after their staff and their customers.

Improving franchise communications

14 May 2021
Are franchisors improving how well they communicate with franchisees? If we define this in terms of sharing information, the answer is yes.

How to avoid the hidden pandemic threat – languishing

29 April 2021
Feeling a little empty? Finding it hard to focus, or get going? You might be experiencing the latest COVID-related syndrome. It's called languishing.

How franchisor leaders can improve their thinking

14 April 2021
We reckon clear thinking is particularly important right now because franchise leaders need to both maintain strategic clarity, and build the confidence of their people in the midst of uncertainty and tight budgets.

Thank you and please stay safe

1 April 2021
For many, the Easter period is a time for reflection and renewal, so we thought we'd share some of our favourite tips for enhancing personal vitality.

9 ways to help franchisees reinvent themselves

19 March 2021
As businesses continue to experience uncertainty and upheaval to a greater or lesser extent, depending on industry types and local conditions, franchisors are working hard to help their franchisees adapt and stay relevant.

10 ways to improve franchisee commitment to action

9 March 2021
Franchising is all about commitment – being dedicated to a mutually beneficial relationship, making a long-term investment in a business, being loyal to a brand, and doing what you say. In this Positive Franchising Update, … Continue reading 10 ways to improve franchisee commitment to action

11 ways to improve field visits

19 February 2021
This week 40 field consultants and operations managers from around the world came together to learn, share and be inspired in a Foundation Field Manager Bootcamp. It is a buzz to see … Continue reading 11 ways to improve field visits

7 ways to keep franchisees optimistic

5 February 2021
We are delighted to welcome John Cooksey to the FRI team as our new CEO. John will work with our Founder, Greg Nathan, to continue FRI’s important work fostering the creation … Continue reading 7 ways to keep franchisees optimistic

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