Our Foundation Field Manager Bootcamp is a practical, interactive professional development program for field managers. It delivers essential knowledge and skills that enables field managers to maximise the value they deliver to franchisees and to do their challenging and important work with confidence.

Who should attend?

This program is designed for all field managers looking to effectively improve their franchisee performance.

Why attend?

Field managers have a challenging role working at the front line of the business, balancing the needs of franchisees with the requirements of the franchisor. The Foundation Field Manager Bootcamp will give them a boost of confidence, clarity and inspiration to reignite their passion for their role as well as equipping them with a powerful set of tools and strategies for improving franchisee engagement, profitability and brand alignment.

How is it conducted?

The Foundation Field Manager Bootcamp is conveniently conducted using the Zoom platform over five separate two-hour sessions, spread over two weeks, however, can also be run on location upon request. Participants are expected to engage fully in all sessions with their camera and microphone on. There are also some personal reflection exercises to be completed between sessions. Sessions include a presentation of concepts and breakout discussion groups. Discussion notes are often circulated back to participants who are also encouraged to maintain an action learning plan that captures key insights and commitments. Places are limited to maintain an interactive, high-quality learning environment.

What will you learn?

Here’s what you will learn and experience:

  • Models on the psychology of the franchise relationship.
  • Processes to deliver effective face to face and virtual field visits.
  • Group discussions to share best practice on hot topics.
  • Real-life case studies on how to resolve difficult situations.
  • Techniques for managing difficult conversations.
  • Coaching tools for improving motivation and performance
The Franchise Council of Australia has accredited the Foundation Field Manager Bootcamp as part of their Certified Franchise Executive Program [CFE] with 320 education credits for CFE registrants.

Who leads the program?

The program is led by experienced FRI facilitators with real-world franchise operations experience.

Are you a supplier?

FRI events have been developed for current members of franchisor teams and we reserve our right to limit places to these people. We do provide the opportunity for suppliers of the franchising sector to participate through program partnerships. If this is of interest, please get in touch.

Participant Feedback on the Event

"I have found the overall learning experience very thought provoking, and I am taking away a lot of knowledge that I can put into my every day working practices with our franchisees and know that I will be supporting them in a more constructive way. "
"This was a great session with proper fundamentals that can make an impact. Foundational tools with a spin and fresh perspective were well received and put into action quickly. Relevant content that any field manager could benefit from. "
"Sharing each other's experiences was very important to me as every franchisee has a different goal or personality. Listening to others who had similar experiences allows me to try a different method or style to my field visits. "

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