How To Become A Better Boss

29 August 2023
We’ve all seen the pendulum effect in business. It starts with an incident and a realisation that something needs to change. But instead of developing sensible steps to improve things,
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The Just Prince and the Dark Triad

14 July 2022
It has been said that leaders are readers. Reading books certainly has shaped my thinking in positive ways, and it’s a habit I continue to practice. While my wife would
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Seven Things Successful People Do

20 June 2022
I was recently interviewed for a forthcoming book on the characteristics and mindset of top-performing franchisees. Because the discussion was relevant to anyone wanting to achieve greater success and satisfaction,
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The man with the handlebar moustache

22 March 2022
If you have ever started a business from scratch, you will know how hard it is to find customers who will put their trust in you. In 1989, I left
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The Day the Prime Minister Called

27 January 2022
This is a story about three important values - excellence, service and integrity. It starts on a sleepy Saturday morning back in 1978 when the phone rang. My parents were still
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The Bird of Paradox

3 November 2021
I have a good friend, Glen Barnes, who is an outstanding facilitator and leadership coach. Glen loves to use props and metaphors. Her favourite is a tiny bird with hidden
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Nine Ways to Step Up as a Leader

12 August 2021
I am enjoying supervising James, a psychology intern who has been working with us while completing his Masters at Deakin University on aspects of transformational leadership. Each Wednesday evening, James and I meet
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Lessons from a Yogi

23 April 2021
Forget Game of Thrones, Stranger Things, The Sopranos, or Seinfeld. I am up to Episode 849 of a quaint series that has been running on Sony and YouTube since 2017,
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The Day I Met Martin Seligman

8 April 2021
My early training to become a psychologist was mostly a miserable experience. In the first month, I was threatened with expulsion from the School of Behavioural Sciences. Three hundred first-year students
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How to Engage and Influence Others

12 March 2021
Three frogs were sitting on a log. One decided to jump. How many were left? The answer is three. Deciding to do something doesn't always mean there is the commitment to
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The Gift of a Growth Mindset

12 February 2021
Having a Growth Mindset is a popular concept in business today, because of its relevance to helping people succeed in an environment of adversity and change. But I wouldn't be
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