We are delighted to welcome John Cooksey to the FRI team as our new CEO. John will work with our Founder, Greg Nathan, to continue FRI's important work fostering the creation of profitable partnerships in the global franchising sector. John's background in international franchising with Yum! Brands, and his psychology qualifications make him an ideal fit for the role. He is looking forward to meeting as many clients as possible over the coming months.
We have already delivered a number of Culture of Franchising Workshops this year with fantastic feedback from participants. While our Foundation Field Manager Bootcamp next week is booked out, we have a range of professional development workshops scheduled to support your entire franchisor team over the coming months. Read on to find out more about how these can help your network grow and prosper.
The FRI Team
These 7 tips for helping franchisees to stay optimistic come from discussions in our Field Manager Bootcamps. These best practice sharing discussions are a popular part of all our programs.
Every year, through our ACE Franchisee Satisfaction Survey, we ask thousands of franchisees if they have a message for their franchisor leadership team. The most common response remains the same every year. "Please listen and consult with us more on issues that affect us."
Keep your field managers growing and developing. This stimularting workshop equips experienced field managers with new models and takes them to a higher level of knowledge, skills and strategies for building credibility, trust and commitment with experienced franchisees. Participants must have completed the Foundation program.
"I loved this Bootcamp, particularly the psychological and financial concepts we covered. I feel refreshed and motivated."
Chris Thorpe, O'Brien Group
Price: $595 per person. Discounts apply for bookings of 5 or more people.
The Franchisor Excellence Masterclass is a popular professional development program for senior franchisor executives, and is built around FRI’s franchising excellence framework. In addition to sharing their own insights and learning from each other, participants are exposed to a suite of evidence-based tools, cutting edge research insights and best practice strategies proven to drive healthy, profitable and sustainable networks. Topics include:
Price: $495 per person. Discounts apply for bookings of 5 or more people.
This convenient, interactive workshop has been carefully designed to provide people in franchisor Support Office roles with an understanding of what franchisees need, and how to deliver this in an effective, empathetic manner. Even your most seasoned franchisor staff will come away with new insights and skills. As this is a virtual event delivered on Zoom, clients from anywhere in the world can participate.Topics include: The psychology of healthy franchise relationships What franchisees want and need from their franchisor Tips for diffusing difficult situations and conversations How to avoid the common mistakes that frustrate franchisees How to get franchisees to willingly comply with important policies How to maintain a respectful, empathetic relationship under pressure
"This program highlights all the right areas to look at."
Andrew Gow, Anytime Fitness
Price: $195 per person. Discounts apply for bookings of 5 or more people.
While our February Foundation Field Manager Bootcamp is now booked out, spaces are available for the June Bootcamp. This practical, interactive program equips field managers with essential knowledge and skills to maximise the value they deliver to franchisees. It will give them a boost of inspiration and confidence, and provide them with a powerful set of tools and strategies for improving franchisee engagement, profitability and brand alignment.
"All the content relates perfectly to the realities of the franchise relationship and all the techniques can be learned and practised."
Jonelle Akers, FAB Group
Price: $595 per person.
For the past 10 years, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.
These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.
Sign up now to receive your regular free tip from one of the leading thinkers in the world of franchising.