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7 franchising trends to watch

4 March 2026

In a recent conversation with two franchisor CEOs, Greg Nathan discussed several trends he thinks are worth keeping an eye on. We share them below with some strategies to consider.

5 mistakes that create resistance to change

11 February 2026

Have you ever rolled out an important initiative that you had the legal right to mandate, and it made perfect commercial sense, yet franchisees still resisted it?

How to Avoid 10 Traps of Franchisee Surveys

14 January 2026

Yes, it’s tough to get frank and honest feedback from franchisees, especially when your network is facing challenges (which is often the case).

What does your brand stand for?

27 November 2025

Most of us immediately recognise the Superman brand and what it stands for - truth, justice, freedom and a better tomorrow! Could you honestly say that everyone in your franchise network shares the same level of clarity about what you stand for and what you want to be known for?

13 mistakes that undermine credibility

29 October 2025

A vital part of every field manager’s role is to quickly build credibility so franchisees engage with them and listen to their advice. In our Field Manager Bootcamps, we ask participants to reflect on behaviours they have seen, or have unwittingly practised, that damage credibility.

7 Ways to Harness the Power of Connection

7 October 2025

A significant opportunity for franchisors to enhance franchisee satisfaction, motivation, and performance is harnessing the power of connection through robust facilitation processes.

7 Ways to Mentor Franchisees

26 August 2025

One of FRI’s most significant tools for franchisors is the Franchisor Wheel of Excellence with its five pieces, including Mentor franchisees for performance. Here are 7 strategies for franchisors drawn from Greg Nathan’s keynote address to the recent FANZ Conference in New Zealand. (See more about this below)

7 Common Myths About the Franchise Relationship

21 July 2025

Over the years, we have regularly received calls from people who are frustrated by the behaviour of their franchisor or franchisees.

How to refresh your Franchise Advisory Council

9 June 2025

Franchise Advisory Councils and other types of consultative committees provide franchisors and franchisees with important opportunities to collaborate, pressure test new initiatives and maintain a culture of continuous improvement. However, they can become ineffective if good processes are not reviewed and maintained. Here are a few tips to keep your FAC in good shape.

How to Grow the Capability of Existing Franchisees

2 May 2025

Here are seven proven strategies and 49 actionable tips that are being used by successful franchisor executives to help existing franchisees grow their capability and their businesses.

Why Franchisees Seem to Behave Badly

6 March 2025

FRI’s Founder, Greg Nathan, addressed an important question when addressing 4,000 attendees at the 2025 IFA Convention in Las Vegas. "Why do franchisees become difficult to deal with when their franchisor is just trying to help?" Here is a summary of what he said to the audience.

Avoiding 7 Franchisee Recruitment Traps*

24 January 2025

While franchisors, brokers and consultants preach the importance of choosing franchisees carefully, our research suggests the majority do not use robust systems to assess franchisee suitability.

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Since 1990, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.

These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.