Photo of people at an FRI event.

Franchisor Education Program 2019

Welcome to FRI’s
New Franchisor Education Model

To succeed as a franchisor you need to train your entire support team on what franchisees want, and equip them with the skills and confidence to deliver this in a cost effective manner. Our new franchisor education model has been carefully designed to meet the educational needs of three important groups.

FRI’s courses are widely regarded as the best in Australia because they are:

  • Full of cutting-edge content from business psychology and franchise research.
  • Delivered by practitioners who have a depth of real world experience.
  • Highly interactive with the opportunity to discuss actual challenges.
  • Attended by high calibre franchisor executives from top brands.
  • Practical and relevant to current and emerging trends.

There has never been a more important time to efficiently invest in the development of your entire franchisor team using FRI’s new Franchisor Education Model.

All 2019 Programs By Date

All 2019 Programs in Detail

Workshop

August, 2019

Culture of Franchising Workshops

For anyone who interacts with franchisees as part of their work.

Gives support office people an understanding of the franchisee mindset and what franchisees really want.

Topics include:

  • Stages in the franchisee lifecycle
  • Understanding the psychology of franchisees
  • How to diffuse difficult situations
  • Common mistakes that frustrate franchisees
  • Getting compliance to important policies
  • How to turn franchisees into advocates

Workshop leaders: Greg Nathan and Jewli Turier have deep, real world experience on how to effectively support franchisees.

Format: 9am - 1pm (half day)

Cost: $295 per person

Brisbane August 19, 2019
Melbourne August 21, 2019
Sydney August 23, 2019
Bootcamp

2019

Foundation Field Manager Bootcamp

For all franchisor executives who support franchisees in the field.

Equips field support people with the tools and techniques to drive performance.

Topics in the Foundation Program:

  • 8 functions of the field manager role
  • Coaching to improve franchisee performance
  • Structuring visits for maximum effectiveness
  • How to quickly build credibility with franchisees
  • Managing the 6 stages of the Franchise E-Factor
  • Strategies for dealing with the stress of the role

Bootcamp leaders: Jewli Turier or Greg Nathan.

Format: Two full days.

Cost: $850 per person

Brisbane September 10-11, 2019
Bootcamp

2019

Advanced Field Manager Bootcamp

For all franchisor executives who support franchisees in the field.

Equips field support people with the tools and techniques to drive performance.

Topics in the Advanced Program:

  • Supporting franchisees on their business journey
  • The neuroscience of the franchise relationship
  • Techniques to enhance personal performance
  • 10 habits of effective field managers
  • Mastering the 9 vital financial management skills
  • LAM strategies to help drive sales
  • Negotiation and conflict management skills

Bootcamp leaders: Jewli Turier or Greg Nathan.

Format: Two full days. Foundation is a prerequisite for the Advanced program.

Cost: $850 per person

Melbourne October 29-30, 2019

For more information about any of our professional development events, please contact the Events Team at events@franchiserelationships.com

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